Jon Plummer
jonplummer.com/now
So much goes wrong when the players don’t have complete agreement on their shared goals. So much can go right once you’ve fixed this problem.
Location:
Eugene, Oregon, U.S.A.
Professional title:
Director of UX at Invoca
What do you do?
I help product development teams figure out how to serve their customers, and each other, better.
Why?
There’s nothing like hearing from someone that you have solved their problem in a way they find especially helpful, useful, or nice.
What should we read?
“The Seven Mysteries of Life” by Guy Murchie