Jason Brock
jkbrock.com/now
My job isn't to make the stakeholder happy, it's to make the user successful in whatever they aim to do. THAT should make the stakeholders happy, and if it doesn't there's a much bigger discussion needed.
Location:
Cincinnati, Ohio, U.S.A.
Professional title:
Manager of UX design and engineering
What do you do?
I make complex things simple to use
Why?
I do UX because everyone deserves to benefit from technology
What should we read?
Getting to Yes by Fisher, Ury, and Patton