Steph Lundberg
smlundberg.com/now
If it doesn't benefit your community in some way, maybe don't do it.
Location:
Denver, Colorado, U.S.A.
Professional title:
Customer Success Lead @ UserScape; Founder @ Support Human
What do you do?
I'm a writer and Support leader/consultant.
Why?
I write and create things for CX pros because love the CX field and think everyone in it should have nice things made just for them. I've also worked in Tech for over a decade and think we should care more about accountability in the industry.
What should we read?
Code Name Verity by Elizabeth Wein